Our shipping conditions?
Shipping time: approximately 2 to 4 working days upon receipt of your order.
We ship our slippers to France and Belgium.
Shipping costs are as follows for Metropolitan France:
4 € VAT in relay point or7 € at home for a pair purchased.
Free from two pairs purchased.
Order without going through the online store?
We recommend using our online shop but you can still place an order by mail by following the following steps:
- Choose the desired model from the online store and contact us at 05-16-09-81-96 to book it
- By mail, tell us again the model, your size, the shipping address and your telephone number (and if possible an email address)
-Send us a cheque payable to "SAS RONDINAUD" in euros, an amount of your order by adding the shipping costs
We are available at 05-16-09-81-96 for further information
BACK: EXCHANGE OR REFUND
You just received your pair of charentaises and the size is not suitable or you want to change models.
To do this, simply return your order in its original packaging to: SAS Rondinaud – Chemin de la Zone Industrielle – 16110 La Rochefoucauld-En-Angoumois. Please accompany with a small note specifying your order reference (composed of 9 letters), your name, the reason for return and your wish for exchange or refund. In case of exchange for a different product, we will refund you the difference, if the chosen product is more expensive, please send us the amount of the difference with the return. Returned products must be returned in their original state and must not contain any marks of wear and wear. The return fee is at your expense and we ship you the exchange at our expense. You have a period of 14 days from the receipt of your order (please contact us for an additional period - Christmas gifts).